Return policy
The customer has the right to return the products purchased, without any charge and without being obliged to announce the reason for which he/she wishes to return the products, within an exclusive deadline of fourteen (14) days from the date of receipt of the products. In this case, the customer is only charged with the cost of returning the products.
Returns are accepted only if the products being returned are in the same condition as received by the customer, without having been unsealed or their packaging tampered with, along with the relevant retail receipt or invoice.
To avoid inconvenience, it is advisable for the customer to carefully check at the time of delivery of the order, the condition of the sold products and their packaging, in order to ascertain any visible defects (e.g., wrong item, etc.).
In case you wish to return the products purchased through www.scarlets-coffee.gr, the address to which the products must be sent for return is: Leoforos Megalou Alexandrou 205, Ano Liosia, postal code 13341, along with the retail receipt or the accompanying invoice.